Maybank2u Pay FAQ Frequently Asked Questions

The new Maybank2u Pay is an improved version of the older Maybank2U Pay. The key difference is that the older version was only for small or home businesses as compared to the current version which is for all businesses (see FAQ below on eligibility).

Maybank Pay is an entirely different offering. It is a wallet for individual customers to store and use their credit or debit cards.

All Sole proprietorships, Partnerships, Private Limited (Sdn. Bhd.) and Public (Bhd) companies incorporated in Malaysia can use Maybank2u Pay to accept payments from their customers.

i. It reduces integration efforts for developers to implement Maybank2u Pay Payment Gateway. This is because Maybank2u Pay provides Ready-to-Use SDKs that supports major programming languages such as Java, JavaScript, PHP with more to come.
ii. It allows easier onboarding for Payees, as application can be done online. Maybank2u Pay is intended to be the one stop portal for every merchants Maybank payment integration needs.

Maybank being the largest bank in Malaysia based on total deposits, it’s no surprise that most individuals in Malaysia have a Maybank Account. Therefore, Maybank2u Pay would allow merchants to provide greater access and convenience for potential customers when using Maybank2u Pay.

At the moment, Maybank2u Pay is only available for Malaysia.

Yes. Please proceed to the nearest Maybank branch. The documentations required are as follows;

i. Application Form
ii. Memorandum and Articles of Association (M&A)
iii. Board Resolution/Mandate Letter
iv. Certificate of Incorporation
v. Form 49
vi. Form 24
vii. Identification Document

i. Provide First Name and Last Name
ii. E-mail
iii. Create Password

No. Maybank2u Pay is free.

i. Maybank2u Pay
Enable online debit payment on your website
ii. Maybank Biller
Listed as a Biller on Maybank2u website
iii. JomPay
JomPAY is a national initiative, supported by Banks, to enable online bill payments across Malaysia. It is operates by MyClear, a wholly owned subsidiary of Bank Negara Malaysia.
iv. Autodebit
A bill payment facility that automatically settles your bills by deducting your Maybank savings/current account on a fixed schedule
v. FPX
An online payment gateway system to facilitate payment between participating financial institutions
vi. Maybank2u Pay Mobile
Enable online debit payment on your mobile application

i. Business Registration Number
ii. Company Name
iii. Company Address
iv. Nature of Business
v. Website address (If the company is a Sole Proprietorship)

Maybank2u Pay is currently supporting major programming languages such as Java, JavaScript, PHP with more to come.

Once you have applied online, you will be sent an e-mail on the result of your application. Once approved, you will be given a Test Payee Code in the Portal. While your Live Payee Code is being processed, you can perform an initial Maybank2u Pay Payment Gateway SDK on your website.

Processing time is dependent on how soon you can furnish us with the required documentation and the release of the live payee code.

No. There is no expiry for the Test Payee Code. You may reuse the code for future testing on your website if needed.

It is highly recommended to use Google Chrome or Internet Explorer version 11.

i. Visit Development Playground at here
ii. Download Discotech resource on Technical Documentation to ensure your SDK is up to date.
iii. Select the SDK that is being used on your website e.g. Javascript and etc.
iv. After integration, perform a Test with the test environment.
v. Once you have received your Production Payee Code, replace the code in your Payment SDK and you are ready to go live!

Please email your request to Ilyana at nurilyana.mr@maybank.com. Include your name and contact number. Subject to the approval of the bank.

The Maybank logo should not be modified in colour, aspect ratio, flipped or rotated except where otherwise noted.
When referring to Maybank2u Pay, you should use the acronym “Maybank2u Pay”.
If you are putting our company name or logo on any merchandise, advertisement or product packaging please consult us beforehand for approval